Step-by-Step Process for Registering Your Globe, Smart, or DITO SIM Card in the Philippines: Everything You Need to Know
Introduction:
In the Philippines, it is required by law to register your SIM card with your personal information to help prevent criminal activity and protect your security. This guide will provide you with step-by-step instructions on how to register your SIM card with three major telco providers: Globe, TM, Smart, TNT, Sun and Dito. Make sure to have your valid ID and personal information ready before proceeding with the registration process. More info about SIM Registration Act – Republic Act No. 11934.
Requirements for SIM Card Registration:
- Valid government-issued ID (e.g., passport, driver’s license, postal ID, etc.)
- Personal information (full name, date of birth, gender, present/official address)
- For minors, the SIM card should be registered under the parent/legal guardian’s name along with the parent or guardian’s government-issued ID and consent to register the SIM card
- For businesses, SEC/DTI certificate of registration, board resolution designating the authorized representative, or a special power of attorney (SPA)
- For tourists and foreigners, specific documents such as passport, proof of address in the Philippines, and other pertinent documents as required by law.
How to Register a Globe or TM SIM Card:
- Visit the Globe website’s SIM registration page: https://new.globe.com.ph/simreg
- Enter your 10-digit mobile number and click “Submit.”
- Wait for the One Time PIN (OTP) that will be sent to your phone via text message.
- Enter the OTP on the website.
- Fill out the registration form with your personal information, including your valid ID and selfie photo as proof of identity.
- Check the boxes for the Globe Privacy Policy and attest to the accuracy and completeness of the information provided.
- Submit the form and wait for the confirmation message to appear on the screen.
How to Register a Smart, TNT or Sun SIM Card:
- Visit the Smart SIM registration page: https://simreg.smart.com.ph/
- Enter your 10-digit mobile number and click “Register.”
- Wait for the One Time PIN (OTP) that will be sent to your phone via text message.
- Enter the OTP on the website.
- Fill out the registration form with your personal information, including your valid ID and selfie photo as proof of identity.
- Check the boxes for the Smart Privacy Policy and attest to the accuracy and completeness of the information provided.
- Submit the form and wait for the confirmation message to appear on the screen.
How to Register a Dito SIM Card:
- Insert your Dito SIM card into your phone. Wait for the signal to activate.
- Download the DITO app from the Google Play Store for Android devices (https://play.google.com/store/apps/details?id=com.mydito&hl=en&gl=US&pli=1) or the Apple App Store for iOS devices (https://apps.apple.com/us/app/dito-ph/id1562625494).
- Open the DITO app and click on the SIM registration banner.
- Provide the necessary personal information, including your full name, date of birth, gender, and present/official address. For minors, the SIM card should be registered under the parent or legal guardian’s name along with their government-issued ID and consent. For tourists and foreigners with non-tourist visas, different requirements apply. See the FAQs section below for more details.
- Submit a photo of your valid ID, along with a selfie as a declaration that the ID presented is valid and correct.
- After submitting your information, wait for the confirmation message from Dito. Take a photo or screenshot of the successful registration page for reference.
- If you encounter any problems during the registration process, contact Dito Customer Service.
- Email: customercare@dito.ph or privacymatters@dito.ph
- Message their official accounts:
– @DITOphofficial (Facebook and Twitter)
– @DITOforyou (Viber)
– Live chat via DITO APP
After submitting your registration details, wait for confirmation from your mobile network provider. This can take a few minutes to a few hours, depending on the network’s processing time.
Once you receive confirmation, you can now activate your SIM card by inserting it into your mobile phone or device. Follow the activation instructions provided by your network provider. This usually involves sending an activation code or dialing a specific number.
If you encounter any issues with activation, you can contact your network provider’s customer service hotline or visit a nearby branch for assistance.
FAQs:
What is SIM Registration Act and why do we need it?
- The SIM Registration Act is a law that requires all SIM cards, including those in card and electronic form, to be registered before they can be activated. This means that anyone who buys a mobile phone, including prepaid devices, must register their SIM card. The purpose of this law is to protect consumers from illegal activities such as scams, smishing, and other kinds of mobile phone and online fraud. Criminals often use prepaid SIM cards without registering any of their personal information, which makes it difficult for authorities to catch them. To comply with the law, telcos, authorized distributors, and resellers must sell SIM cards in a deactivated state, and the SIM card can only be activated once the buyer registers it on authorized registration platforms. You can learn more about the SIM Registration Act on this Wikipedia page: https://en.wikipedia.org/wiki/SIM_Registration_Act.
- SIM registration is the process of providing your personal information to the mobile network provider so they can activate your SIM card and enable you to use their services.
Who needs to register their SIM card?
- All prepaid and postpaid subscribers need to register their SIM card. Even those who bought their SIM card before the registration started.
What are the requirements for SIM registration?
- You need to provide your full name, date of birth, gender, present/official address, and a valid ID. Minors need to register under their parent/legal guardian’s name with the consent of the parent or guardian. Businesses and tourists have additional requirements.
What are the accepted valid IDs?
- The accepted valid IDs are government-issued IDs such as:
- Passport
- Driver’s License
- Professional Regulation Commission (PRC) ID
- National Bureau of Investigation (NBI) Clearance
- Police Clearance
- Postal ID
- Voter’s ID
- Barangay Certification
- Government Service Insurance System (GSIS) e-Card
- Social Security System (SSS) ID
- PhilHealth ID
- Senior Citizen ID
- Overseas Workers Welfare Administration (OWWA) ID
- OFW ID
- Seaman’s Book
- Alien Certificate of Registration Identity Card (ACR I-Card)
- Firearm License
- National ID
How can I register my SIM card?
- The registration process varies depending on the network provider. Generally, you can register online, through SMS, or in-store. Follow the instructions provided by your network provider to complete the registration process.
What happens if I don’t register my SIM card?
- You won’t be able to use the mobile network provider’s services. Your SIM card will be deactivated after the deadline for registration.
What should I do if I encounter problems during the registration process?
- Contact your network provider’s customer service hotline for assistance.
What are the requirements for registering a SIM card for foreigners with non-tourist visas?
- The requirements for registering a SIM card for foreigners with non-tourist visas include:
- Passport
- Proof of Address in the Philippines
- Other pertinent documents such as Alien Employment Permit issued by the Department of Labor and Employment (DOLE), Alien Certificate of Registration Identification Card (ACRI Card) issued by the Bureau of Immigration (BI), or other types of official ID issued by any other visa-issuing agency
Useful Links:
- For Globe SIM registration: https://new.globe.com.ph/simreg
- For Smart TNT/TalkNText SIM registration: https://simreg.smart.com.ph/
- For DITO SIM registration: https://dito.ph/sim-registration
Conclusion
In conclusion, registering your SIM card in the Philippines is a simple and mandatory process. Make sure to provide accurate information and follow the registration instructions provided by your network provider to avoid any issues with your mobile number.
